Livewire bring people and property together for an experience. Experience is the source of knowledge and we transform companies, whether new, distressed or in a re-launch phase; through hospitality, leadership, consultancy and development. We create advocates from within your own superstar teams and also your customers, who then become more than raving fans!
We bring global eyes to projects and new concepts, especially in the world of retail and leisure, multi housing industry, hotels and mixed-use schemes. We serve to help you serve, bringing fresh ideas to your learning and development, marketing and strategic planning; because there is no ‘one size fits all’.
Your brand is in your teams’ hands, so helping them to understand, live and breathe it, is one of our aims. We work with your customer in mind, testing your brand and service and see for ourselves if what you espouse to be true, is actually true... from there we creatively design and deliver bespoke services.
Meet our partners 3DWD virtual stores and branding, based in Europe and Starr Sales & Leasing based in the USA. Collaborating with our remarkable partners enabled us to group on projects and provide more support to our clients, that tie into what Livewire do - and thats to create an over-whelming 'live work shop' experience.
If you want real training and implementation that works, use Livewire
Director of Property, Matrix Residential, USA
Livewire has been instrumental in improving our relationships with our team, contractors and most importantly, Atlantic Station guests
Managing Partner, North American Properties, USA
Published: 8th March 2016
"Livewire think outside the box and use many visuals and tools rather than just a pen and paper and deliver…
Published: 18th August 2016
Please take a moment to view the video testimonial from Matrix Residential https://youtu.be/oTz3dwg4lwI
Published: 9th September 2015
Experiential training always kicks off with a fun and engaging, usually high energy, warm-up! Watch Matrix…
Published: 19th August 2015
ERC witnessed Livewire at the NAA Conference in Denver 2014 talking about what Multi Family can learn from…
Published: 19 September 2014
Back in the summer of 2013 Livewire co-founded The Fix along with global architects Gensler, the global…
Published: 18 September 2014
Livewire were engaged to be a training partner with a world-class contract catering and support services…
Published: 17 September 2014
I have had the privilege of working with Livewire for the past six years on six different properties and on…
Published: 16 September 2014
Livewire was instructed by TGM’s CEO and HR team to undertake a top level Training Needs Analysis for its…
Published: 15 September 2014
Our client, North American Properties, recommended Livewire as we delivered their turn around and hospitality…
Published: 14 September 2014
Livewire were initially engaged by NAP’s HR team and Vice President to deliver motivational training for a…
Livewire has been a game changer for me at my last two properties and with luck, will be in the future...
CEO GM, Dubai Festival City, UAE
We do our homework before any engagement, our aim is not to treat assumptions as truths or consider past success as automatic blue prints for the future.
Properties and companies engage with customers in various ways – either through assisted service (personal), self-service (technology/website) or connected service (self-service channel such as mobile apps) and in all of those interactions, they want a great and seamless experience. So getting it rights starts with you, your people and your technology – at all times.
Through our expertise in learning and development and consultancy, we enable you to envision and attain a level of high class, consistent customer service.
Whether creating or co-creating your vision, goals, mission, customer service standards, strategy, or learning and development programmes, we work with you in mind, but more importantly than that with your customers in mind.
Change will always be the constant and keeping up with or staying ahead of that change, coupled with technology is key to success. Oh yes, and being bold of course, how else will you innovate, create and deliver?!